
FAQs
Here are some frequently asked questions.
How to open a merchant account with BOLORO platform
- Retailer holding Etisalat, Roshan, AWCC SIM can get registered to ADMS system for selling etop up.
- To get registered call to customer care team
How to sell top up ?
Merchant can initiate transaction trough SMS method (3 Easy Way )
Top up SMS method:
Client will be able to Top-Up by sending a message to a Short Code in defined format
*1*Customer Mobile Number*amount#
*1*0799123456*100# Send to 440
Top up USSD method:
*440*1*Customer Mobile Number*amount#
*440*1*0799123456*100#
How to open account for corporations ?
Corporations can contact BOLORO’s corporate sales team for opening account
Account opening process:
- Sign agreement
- Account setup
- On job training
- Recharge any time to multiple numbers right from your office in seconds.
BOLORO web app, what we can do with ?
- Dashboard – Live status report
- User can generate account statement.
- Register new user beneath to their head account.
- Change the intended retailer SIM number in case of change request
- Can deactivate a merchant number for preventing misuse in case of lost
- Top up report
- Stock sales report
What is the process of wrong transaction reversal ?
- Retailer can directly call to BOLORO Call Center for troubleshoot request.
- Call center C numbers
- 0729102067
- 0729102001
- 0729102082
Recharge amount range ?
-
Retailer can recharge by considering below given denominations
- Etisalat Afghanistan
- From AFN 5 – AFN 5000 per transaction
- Roshan Telecom
- From AFN 25 – AFN 5000 per transaction
- MTN Afghanistan
- From AFN 12 – AFN 4000 per transaction
- AWCC
- From AFN 50 – AFN 5000 per transaction
- Salaam Telecom
- From AFN 5 – AFN 5000 per transaction
- Etisalat Afghanistan